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Health Checks: From Tradition to Transformation

Health check is vital and irreplaceable for ensuring that we’re ready for business; that all technologies, systems, and apps are up and running to start the day. Even mighty Wall Street must granularly ensure that each and every server is on line before the doors open at 0900.

So health check is an IT cornerstone—irreplaceable for assuring that no unpleasant surprises will suddenly drag down productivity, performance, SLAs—and the budget. Because whatever they’re called—emergencies, outages, firefights, or service disruptions—they’re all headaches. The whole organization relies on IT proactively eliminating or quickly finding and fixing emergencies, risks, and compliance issues across the IT infrastructure.

Traditionally, health checks have entailed an army of support staff, manually checking every application, server, and database. Manual checking is resource-intensive, error-prone, time-consuming, and expensive. Should a problem arise, support staff must expand—an approach that’s cost-ineffective and only partly addresses infrastructure health. The result is that enterprises are never really at ease; people live in constant apprehension of the next outage. Any change in business priorities or needs can turn checkers into Keystone Cops. That’s because a dynamic, evolving infrastructure is a challenge for conventional health check tools. Most tools lack context awareness, can’t prioritize, are weak at forecasting, and don’t dynamically adjust to the changing nature of the business.

Plus, IT organizational structures usually comprise several layers and silos, which demand multiple teams across different technology layers, often leading to spotty quality of results. This, in turn, contributes to missed early warning signals and nasty surprises: on average, 74 percent of user problems go undetected by IT.
ignio™ transforms health checkingignio lightens the burden while expanding capabilities and enabling unprecedented systematized, proactive response. The team can advance health checking from manual to automated; and from once-a-day to on-demand or through event triggers.

ignio comes bundled with the ability to carry out autonomous performance and availability checks for most components. Self-learning is another distinct advantage, as is the ability to figure out the deployment context for each IT application. Users can configure profiles and health diagnostics policies to guide ignio through the check. The result? A 90 percent time reduction for health checks, plus nearly 100 percent consistency, with no surprises or misses.

By advancing the health check from manual to automated; and from once-a-day to on-demand or alert-triggered, ignio captures context specifics and automates a wide range of diagnostics, prioritizing issues and reducing execution time for health-checks, including installing new applications. The quality, utility, and value of the health check improve dramatically with ignio’s high reliability and consistency. So instead of spending hours to perform routine health checks, people can think creatively—and brilliantly—about potential changes in the environment.