In order to avoid being disrupted or becoming obsolete in the near future, businesses are rushing to adopt digital business strategies.
According to Tom Koulopoulous, author and founder of the Boston-MA, based think tank, Delphi Group, devices increase by one order of magnitude every decade. Understanding what our future hyperconnected world will look like is challenging because we lack the shared experiences and behaviors to discuss it. Expectations are increasing and executives are consistently retooling their expectation sets to keep up with consumer demand.
Many have created new roles such as chief digital officer (CDO), to put together a digital enterprise plan. However, just as soon as they are building up their competencies around being a digital enterprise, they immediate realize their demand on IT has become exponentially more complex to support their digital transformation.
As a result, we are beginning to see the emergence of the chief automation officer, CAO.